Monday, 27 January 2014

Sewage problems affecting homes in Theale High Street

I had a complaint about sewage flooding from residents of a home on the Theale High Street yesterday. I visited and found that they had sewage oozing out of a manhole and sewage leaking from another point into a watercourse. They had reported the problem to Thames Water on January 2nd. I also spoke to a neighbouring resident who told me that he and his neighbors were unable to flush the toilets because the sewer was blocked.
I spoke to Thames Water today and was told that operatives had been called out to the blocked sewer several times . They had investigated several manholes and found them full. They had blamed a pumping station failure. However, they had not put a request in for the pumping station to be investigated and repaired (I imagine that this was because they were contractors and perhaps not familiar with Thames Water procedures).
I was promised that a team would be called out to the pumping station today  (Monday 27th Jan) and certainly within 8 hours.
Let’s hope that they can fix the pumping station quickly!
Alan Macro
Councillor for Theale
West Berkshire Council

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