Tuesday, 14 October 2014

Expressed concern to Lloyds about #Theale Pharmacy

There were long queues in Theale Pharmacy again yesterday.

The queue got up to nine people while I was there and three people turned away. One lady had been waiting half an hour.

Things work well when the regular pharmacist and staff are present but do not work well when temporary staff are on duty. This was the situation yesterday.

I am concerned about the effect that the poor service is having on Theale residents. I am also very concerned that customers who have transport may instead choose to go to the pharmacy at Sainsburys to avoid the queues. This could put the future of Theale Pharmacy at risk. If it closed then people who do not have transport would be put in difficulties.

I therefore called Customer Services at Lloyds to express these concerns.

Alan Macro
Councillor for Theale

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